Property Care
Regular visits on schedule: inspections, photo and video reports, check for problems before they grow. We are your eyes on site.
Your property in Croatia. One local contact for everything.
Regular visits, photo and video reports, and one responsible person on the Crikvenica Riviera.
- Regular property checks
- Photo and video reports
- One responsible contact
We bring the maestral to your home. On the Adriatic, the maestral is the steady summer wind under a clear sky. That is how calm your house should stay, even when a storm hits the sea.
Your home is far away. Problems are right next to it.
Know about problems when they're already solved.
Problem: A storm tore the tiles – the leak goes unnoticed for months
Solution: We check after an orange or red DHMZ bura or jugo warning, photos same day
All plansProblem: A closed house gets damp: mold, smell, ruined furniture
Solution: Ventilation and inspection at every visit, report with photos
All plansProblem: The circuit breaker tripped – fridge and freezer are spoiled
Solution: Check the panel and appliances at every visit; emergency response available
All plans + emergency 100 €Problem: Drain traps dried out – the house smells like sewage when you arrive
Solution: Water run through all taps and toilets at every visit
All plansProblem: Master search from abroad, no one to open the door, unclear on costs
Solution: Selected masters, presence during work, full invoice visible; work above 150 € only with your approval
Repair coordinationProblem: Bills and mail pile up at an empty address, missed payment – penalty
Solution: We pay bills and pick up mail
All plansProblem: Asking neighbors is awkward, and they have no system or responsibility
Solution: One person responsible by contract, report after every visit
All plansProblem: First days of vacation go to cleaning and shopping
Solution: House ready for arrival: clean, ventilated, water and power on, groceries in fridge
Arrival prep + shopping 30 € + receipt
One contact. Report after every visit. Solutions – without your involvement.
Request without obligationServices
Home Maintenance
Small repairs by selected masters. We are present during the work and show you the full invoice. Work above 150 € – only with your consent.
Garden & Pool
Basic garden care, pool maintenance, seasonal opening and closing, grass mowing, pool chemistry.
Arrival & Departure
House ready when you arrive: cleaning, stocking groceries, water, power, heating. Closing after departure: shutters, utilities, security.
Emergency
After an orange or red DHMZ bura or jugo warning we check the house and send photos the same day. Broken systems – priority response. Peace of mind around the clock.
How We Work
Request
Send a form or message. We'll schedule your property onboarding.
Property onboarding
Video tour, photos, meter readings, key and equipment inventory. We know your home.
Contract & Plan
Choose a plan that fits. All details are clear, schedule is set. Start of care by arrangement.
Regular Visits & Reports
Scheduled checks, photo reports, quick response to problems.
Work up to 150 € per job we do right away; anything more expensive only after your approval. You see the master's invoice in full. Exception for an emergency: if damage has to be stopped at once (for example shutting off the water or calling a plumber for a leak), we act immediately and tell you the same day.
Pricing
Basic
€350 per month
200–300 m²
- Visits: 2 per month (Oct–May), 1 per month (June–Sept)
- Photo & video reports
- Check after orange/red DHMZ warning
- Pay bills, collect mail
- Small repairs included: 1 h
- Arrival preparation: Extra charge
- Season opening/closing: Extra charge
- Garden care: Extra charge
- Emergency response: 24 hours
Standard
€650 per month
200–300 m²
- Visits: 4 per month (Oct–May), 2 per month (June–Sept)
- Photo & video reports
- Check after orange/red DHMZ warning
- Pay bills, collect mail
- Small repairs included: 2 h
- Arrival preparation: 1 per year
- Season opening/closing: −30%
- Garden care: Extra charge
- Emergency response: Same day
Premium
€890 per month
200–300 m²
- Visits: 6 per month (Oct–May), 3 per month (June–Sept)
- Photo & video reports
- Check after orange/red DHMZ warning
- Pay bills, collect mail
- Small repairs included: 3 h
- Arrival preparation: 2 per year
- Season opening/closing: Included
- Garden care: Extra charge
- Emergency response: Priority, same day
Need more visits than your plan includes? We agree that individually. Request
Hours of small repairs included in the plan do not carry over to the next month.
Pause while you stay: if you live in the house yourself for more than a month, you get 50 % off the plan for that time. There are no planned visits then, but small repairs, garden care and emergency response continue as in your plan.
Pay a year in advance and get 10 % off. With an annual contract, the property onboarding is free.
Property onboarding
One-off at the start: a video walkthrough of the whole house, photos of every room, meter readings, an inventory of keys and equipment. We compare against it at every later visit.
- up to 100 m² — €150
- 100–200 m² — €200
- 200–300 m² — €250
- from 300 m² — on request
Monthly cost
| Property size | Basic | Standard | Premium |
|---|---|---|---|
| up to 100 m² | €240 | €420 | €590 |
| 100–200 m² | €290 | €530 | €770 |
| 200–300 m² | €350 | €650 | €890 |
| 300+ m² | Individual pricing | Individual pricing | Individual pricing |
Additional services
Arrival and departure, cleaning, garden, pool, grocery shopping and seasonal packages.
| Services | € |
|---|---|
| Arrival preparation | from €100 |
| Closing after departure | from €100 |
| Unplanned visit (plan clients only) | €100 |
| Emergency call-out | €100, plus works |
| Cleaning (hourly) | from €24 per hour |
| Garden care (hourly) | from €30 per hour |
| Pool care (per visit) | from €60 per visit |
| Grocery shopping for arrival | €30, plus receipt |
| Seasonal packages: Opening / Conservation | from €240 |
| Repair coordination | 18 % of the master's invoice, minimum 30 € |
All prices are final prices. Handyman work and materials are paid separately.
Service Area
We cover the Crikvenica Riviera. Main zone – no surcharge. Vinodol – with extra fee.
- Main service area:
- Jadranovo
- Dramalj
- Crikvenica
- Selce
- Novi Vinodolski
- Povile
- Klenovica
- Extended zone (with surcharge):
- Vinodol region (Bribir, Grižane, Tribalj, Drivenik)
Surcharge for trips to Vinodol – ask us.
Don't see your town? Write to us – we can discuss options.
Why Maestral
One personal manager
You have one contact, one person responsible, no switching around.
Video tour and photo reports
At the property onboarding – full video tour. After each visit – photos with comments on what's fine and what needs attention.
Check after orange/red DHMZ warning
We don't wait for the owner to notice damage. After an orange or red DHMZ warning for bura or jugo we check the house and send photos the same day.
Transparent pricing
You see the master's full invoice. Work above 150 € – only with your approval. No surprises.
FAQ
How are the keys stored?
Keys are kept by us in a locked safe, and only your manager has access. At the property onboarding we make an inventory of all keys, with photos. We return the keys on your first request.
What happens if there's an emergency?
You tell us, or we find the problem ourselves on a visit or after bad weather. If damage has to be stopped at once (for example shutting off the water or calling a plumber for a leak), we act immediately and tell you the same day. Response time depends on your plan: 24 hours in Basic, the same day in Standard and Premium. An emergency call-out is 100 € plus the master's work. You can reach us on WhatsApp or by phone: +385 95 382 6924.
How are master works billed?
You see the master's invoice in full. Our fee for coordination is 18 % of the invoice, minimum 30 €. Work up to 150 € we do right away; anything more expensive only after your approval.
Can I change my plan?
Yes, at any time. The new plan applies from the start of the following month. Hours of small repairs included in your plan do not carry over to the next month.
What happens to my plan when I stay in the house myself?
If you live in the house for more than a month, you get 50 % off the plan for that time. Tell us your dates in advance. There are no planned visits during the pause, but we still do small repairs, garden care and emergency response as in your plan.
What if I need more visits than my plan includes?
That is agreed individually. Tell us how often you would like us to visit, and we will agree the schedule and terms with you in advance. An unplanned visit (100 €) is available only to clients with a plan.
Is there a discount for paying a year in advance?
Yes. If you pay for a year in advance, you get 10 % off the plan. With an annual contract, the property onboarding is free.
How do I terminate the contract?
In writing, with 30 days' notice, without penalties. We hand over the keys and all reports to you.
Do you work in winter?
Yes, all year round. In winter a house is especially vulnerable: bora, jugo (scirocco), damp, power cuts. After an orange or red DHMZ warning for bura or jugo we check the houses and send photos the same day.
What does the report look like?
After every visit you receive a report the same day: the date, a checklist marked “OK / needs attention”, photos and, if needed, recommendations with the cost of the repair. The report arrives on WhatsApp or by e-mail.
Do I need to be there for the property onboarding?
No. The keys can be handed over in any way convenient to you, and we do the video tour ourselves and send it to you. If you like, you can join by video call.
Which areas do you serve?
The coast from Jadranovo to Klenovica: Jadranovo, Dramalj, Crikvenica, Selce, Novi Vinodolski, Povile, Klenovica. The Vinodol valley (Bribir, Grižane, Tribalj, Drivenik) is available for a travel surcharge.